About

I spend all my time improving myself and others. I have helped over 2,000 people on a personal training level as well as a corporate training level. I keep in constant contact with all my friends to see how they are doing and how I can help them improve. We are never done training, and I make sure I am there for you when you need me. Let’s see what I focus on…

Customer Experience
We are passionate about our customer satisfaction. We are considerate of your valuable time and hard earned money. We always have the customer win and all our resources are focused on improving customers’ experiences.

What behaviors have we created to accomplish this?
1) Create win/win relationship with customers
2) Strive to exceed customers’ expectation
3) Continuously find ways to improve customer service
4) Always keep commitments to customers
5) Objective feedback to ensure customers’ satisfaction

Developing Leaders Coaching
We provide frequent feedback and inspire confidence. With all leaders we give insight and improvement opportunities. We show leadership by helping the organization develop and build talent, which makes everyone around us stronger.

We accomplish this through the following behaviors
1) Thoughtfully coach others toward improved results
2) Give specific constructive and sincere feedback
3) Ask for feedback and coaching with an open mind
4) Adapt behavior in response to feedback and development needs
5) Help other achieve personal growth

Hold Accountability for results
We leap for any chance to take responsibility and put a sense of urgency on all actions. Our personal efforts focus on complementing team success which allows us to focus on making it happen.

This creates a behavioral ability to
1) Live up to individual commitments
2) Enthusiastically take initiative to get results
3) Are persistent in the face of obstacles and search for solutions
4) Take ownership for personal results and decisions.
5) Establish clear performance expectations

Recognize Success
We seek out opportunities to recognize people and performances. We take time to celebrate all success and get more out of life personally and professionally.

This creates behaviors such as…
1) Recognize, appreciate, and reinforce good performance
2) Acknowledge strengths of others through appreciative feedback
3) Celebrate success formally and informally
4) Catch others doing the right thing
5) Encourage others to recognize success
6) recognize and encourage the need for balance between professional and personal life.

I bet you want to know more. Visit my page at gagliardobc.com